In a bid to go paperless, SBI Life Insurance today introduced ‘Connect Life’, a tablet-based service to digitise the entire documentation process.
"It begins with a built-in need analysis calculator that offers a customer the right products to choose from, filling the proposal form with a facility of paying premium and uploading necessary documents from the tablet. Distribution partners from all the sales channels of SBI Life can sell insurance products through this facility,” SBI Life said in a statement.
The product brochures and videos help them make an informed choice with recommendations from the need analysis report and SBI Life's expert distribution partners. The customer can fill in the proposal form, upload his/her documents, instantly pay the premium and be assured of making an informed and right decision, it further said.
Arijit Basu, MD & CEO, SBI Life Insurance, said, “Through this technology, we are empowering the customer to opt for a policy emphasising on their needs, while offering them a wide range of products and services. Overall, Connect Life will reduce the turnaround time and help with faster policy issuance.”
SBI Life’s workforce of over 80,000 insurance agents from 750 SBI Life offices and an unrivalled network of 20,000 SBG branches along with its five associated banks, across the country, will be enabled with this sought-after technology.
Furthermore, SBI Life will give customers the option of registering for e-statements, accessing policy details and making renewal premium payments through technology tools. It has also partnered with all five insurance repositories thereby encouraging insurance digitisation in the country.